Terms of service
Cozzie-Layers Terms of Service (United Kingdom)
Last Updated: 18/10/2025
Welcome to Cozzie-Layers!
These Terms of Service (“Terms”) govern your use of our website [www.cozzielayers.com] (the “Site”) and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms.
Please read them carefully before placing an order.
1. About Us:
Cozzie-Layers we are a UK-based online store offering clothing, accessories, and lifestyle products.
Website: [www.cozzielayers.com]
Email: support@cozzielayers.com / cozzie-layers@gmail.com
2. Acceptance of Terms:
By accessing or using our website, you agree to these Terms and our Privacy Policy.
If you do not agree, please do not use our website.
We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the Site after changes means you accept the updated Terms.
3. Eligibility:
To place an order, you must:
• Be at least 18 years old
• Have the legal capacity to enter a binding contract
• Provide accurate and up-to-date information
If you are under 18, you may only use our website with the involvement of a parent or guardian.
4. Products and Availability:
We do our best to display product descriptions, images, and prices accurately.
However, minor variations (e.g., in colour or size) may occur due to screen differences or supplier updates.
All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
5. Prices and Payment:
• All prices are listed in GBP (£) and include VAT where applicable.
• Shipping costs are displayed at checkout.
• We accept payment via major credit/debit cards and trusted payment gateways (e.g., PayPal, Stripe, Shopify Payments).
• By submitting payment information, you confirm that you are authorised to use the chosen payment method.
We reserve the right to cancel orders if payment is declined or suspected of fraud.
6. Order Process and Contract Formation:
When you place an order:
1. You’ll receive an email acknowledging receipt — this does not mean your order has been accepted.
2. Your order is accepted once we send a confirmation email stating your item(s) have been dispatched.
At that point, a contract is formed under UK law.
We reserve the right to refuse or cancel any order for reasons including:
• Product unavailability
• Pricing errors
• Payment issues
• Suspected fraudulent activity
7. Delivery:
We deliver across the UK and internationally (where specified).
Delivery times are estimates and not guaranteed.
We are not responsible for delays beyond our control, including customs issues or courier delays.
If you fail to collect or accept delivery and the item is returned to us, you may be charged re-delivery fees.
8. Returns, Refunds & Cancellations:
Our Return and Refund Policy (available on our website) explains your rights in full under UK law.
In summary:
• You have a 14-day cooling-off period to cancel most online purchases.
• Faulty or defective items can be returned within 30 days for a refund or replacement.
• Return shipping costs depend on the reason for return.
Please see our Return & Refund Policy for full details.
9. Intellectual Property:
All content on this website — including text, logos, images, graphics, and design — is the property of Cozzie-Layers or its licensors.
You may not copy, reproduce, distribute, or use our materials without written permission.
10. User Accounts:
If you create an account on our website:
• You are responsible for keeping your login details secure.
• You must notify us immediately of any unauthorised access or suspicious activity.
We reserve the right to suspend or terminate accounts that violate these Terms or misuse our services.
11. Prohibited Uses:
You agree not to:
• Use the Site for illegal or fraudulent purposes
• Interfere with or disrupt the Site’s operation
• Attempt to gain unauthorised access to our systems or data
• Post or share harmful, abusive, or misleading content
Violation of these rules may result in termination of your access to the Site.
12. Limitation of Liability:
To the fullest extent permitted by UK law:
• We are not liable for indirect, incidental, or consequential losses (e.g., lost profits, data, or opportunity).
• Our total liability for any claim related to your purchase or use of our Site shall not exceed the price of the product you purchased.
This does not affect your statutory rights as a UK consumer.
13. Disclaimer:
We make every effort to ensure the Site is accurate and reliable, but we do not guarantee it will always be available or error-free.
We reserve the right to make changes, improvements, or temporary suspensions as needed.
14. Governing Law:
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information:
If you have any questions or concerns about these Terms, please contact us:
📧 Email: support@cozzielayers.com / cozzielayers@gmail.com
🌐 Website: [www.cozzielayers.com]